Refund & Returns Policy

Last updated: January 1, 2026

1. Right of Withdrawal

EU customers may withdraw from their purchase within 14 days of receiving the goods.

2. Return Conditions

• Items must be unused and in original condition
• Return approval is required before sending items back
• Original packaging must be included

3. Return Shipping Costs

Customers are responsible for return shipping costs unless the item is defective or incorrect.

4. Refunds

Refunds are issued after returned items are received and inspected by our fulfillment partner.

5. Defective Items

If you receive a defective or incorrect item, contact us with photos and order details.

6. Contact

Email: info@modurastyle.com