Frequently Asked Questions
Find answers to the most common questions about orders, shipping, returns, and more.
How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package directly on the courier’s website.
Can I change or cancel my order?
We process orders quickly, so changes or cancellations are only possible within a short time after placing your order. Please contact us as soon as possible at info@modurastyle.com.
How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery times vary depending on your location, but most orders arrive within 7–14 business days.
Do you offer free shipping?
Yes, we offer free shipping on all orders.
What is your return policy?
We offer a 14-day return policy. If you are not satisfied with your purchase, you may return it within 14 days of delivery. Items must be unused and in their original condition.
How do I return an item?
To initiate a return, please contact us at info@modurastyle.com with your order number and reason for return. We will provide you with the next steps.
What payment methods do you accept?
We accept major credit cards and secure online payment methods. All payments are processed securely.
How can I contact customer support?
You can reach us at info@modurastyle.com. We typically respond within 24 hours.