Refund & Returns Policy
At ModuraStyle, we want you to be satisfied with your purchase.
If you are not completely happy, you may return your order under the conditions outlined below.
1. Return Period
You have the right to return your order within 14 days of receiving it.
2. Eligibility for Returns
To be eligible for a return:
- The item must be unused and in its original condition
- The item must be in the original packaging
- Proof of purchase must be provided
3. Return Process
To initiate a return, please contact us at:
Email: info@modurastyle.com
Once your return request is approved, we will provide you with further instructions.
Please do not send items back without contacting us first.
4. Return Shipping
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
We recommend using a trackable shipping service, as we are not responsible for lost return shipments.
5. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original method of payment within a reasonable timeframe.
6. Non-Returnable Items
The following items cannot be returned:
- Items that have been used or worn
- Items not in original condition
- Items returned without prior contact
7. Damaged or Incorrect Items
If you receive a defective or incorrect item, please contact us within 48 hours of delivery.
We will resolve the issue as quickly as possible.
8. Contact
If you have any questions regarding returns or refunds, please contact us at:
Email: info@modurastyle.com